Inkhearts
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Ordering Process

Contact us as soon as you have secured your event space and date. To place an order, please provide us with your event request details. Upon review, a contract and invoice will be sent to you along with payment options. A minimum order of 50 invitations is required to place an order. We encourage our clients to begin this process sooner than later to allow enough time for us to deliver a hassle free and quality product. 

Proofs

Upon consultation and agreed upon design, a sixty percent down payment is required prior to design. Upon confirmation of payment, we will proceed with designing the initial digital proof, which will be sent to client for review. After careful review and approval via email of final digital proof, print/production begins. The timeframe for delivery will be 3-4 weeks after confirmation of the final approval of digital proof. For rush orders needed earlier than the time frame specified, please give us a call to discuss options for an additional fee. 

Refunds

Due to the nature of our carefully customized designs, refunds, exchanges and/or cancellations are not accepted on any orders at this time.

Catalog

For design inspiration, please visit our online gallery, which will be updated frequently. You can also schedule an appointment to view our design catalog in our studio. 

Design Customization

Your event is unique and we will create designs to reflect your style and suit your needs. We can customize fonts, cardstock texture and color, ribbons, crystal embellishments and more.

Printing Options

We offer thermography, engraving and digital/flat print methods.

Shipping

We will ship your order to anywhere you desire, which also includes international shipping.